Internews

Since initial implementation of their Unit4 system, through to application consultancy, system performance reviews, and migration to cloud hosting, Internews have relied on the experts at QuickThink Cloud. Prior to February 2022, Internews had struggled with lacking performance of their Unit4 ERP system stemming from their on-premise data centre and had explored various methods with QuickThink Cloud to improve speed.

When the time came to close their data centre, Internews explored cloud hosting options and chose QuickThink Cloud due to attractive timelines and price, accompanied by recommendations and backed by the positive working relationship. QuickThink Cloud and Internews now work closely to proactively monitor performance issues, responsively reacting to constantly improve user experience across the world.

Improved Performance — End users across the globe have reported a better, faster experience when using Internews' Unit4 system, resulting in fewer end-user complaints and less internal team time fielding tickets.

Vastly Reduced Tickets — From previously restoring backups and sending out personnel to troubleshoot issues at the data centre, Internews' internal IT teams have seen vast improvements in system performance, evidenced by reduced tickets.

Quick Responses — QuickThink Cloud proactively monitor and manage Internews' Unit4 systems, flagging issues before they arise, and quickly responding to any tickets with expert knowledge and workable solutions.